Types of Surveys Provided
| Simple Survey | Survey Plus | Periodic Survey |
| ® On Going | ® On Going | ® Periodic - Quarterly, Annual |
| ® 50 - 100 Surveys/Month | ® >100 Surveys/Month | ® 500 - 10,000 Surveys |
| ® Limited Locations | ® Multiple Locations | ® Geographically Dispersed |
| ® Simple Survey Questions | ® Complex Scaled Questions | ® Simple to Complex Questions |
| ® Department | ® Hospital/Healthcare System | ® Membership, User Group |
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Services Provided |
Simple Survey | Survey Plus | Periodic Survey |
| ® Survey Design Consulting Services |  |
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| ® Customer Service Training | |
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| ® Tested & Ready-To-Use HEDIS/GHAA Formatted Surveys | |
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| ® Secure Customized Internet Site | |
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| ® Administrative & Data Entry Security Levels | |
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| ® Multi-Location Access - Internet (Across Hall/Town/Country) | |
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| ® Live Survey Results Reporting (Qualitative Questions) | |
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| ® Online Survey Results Maintenance | |
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| ® Existing Survey - Data Import Conversion Service | |
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| ® Survey Results - Export Service (Access, Excel, DBF, ASCII) | |
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| ® Automatic periodic reporting, e.g. monthly, quarterly | |
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| ® Customized Survey Results Reporting | |
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| ® Demographic/Market/Sales Analysis | |
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| ® Parametric & Non-Parametric Statistical Analysis | |
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| ® Daily E-mail Flagging of All Problem Surveys | |
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| ® E-Mail Participant Reminder Service | |
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| ® Participant E-Mail Survey Results Reporting | |