Management Accountability Staffing & Service Tracker...
Decision Support for your clinical Laboratory

To the ship-builder belongs the duty of stationing the masts, and designing the plans for sparring a ship. There is certain fitness of proportion in the preparation and finish of the masts and spars, which causes a vessel to display to advantage. This principle should be kept in view by the spar-maker, a sufficiency of material for strength with the least weight and bulk possible.

A management decision support system that works with your existing laboratory information system to provide you with management reporting for...

• Productivity
• Benchmarking
• Service accountability
• Utilization control
• Outreach & Sales

MAST is a state-of-the art decision support reporting system that works side-by-side with your existing LIS. It was designed specifically for clinical laboratories to track the vast amounts of already-available data in divergent information systems and produce reports necessary to be able to provide efficient, cost-effective and high-quality service. MAST enables laboratory managers and pathologists to make the right decisions.

How MAST Works

Utilizing the MAST system, clinical laboratories are able to retrieve data from their many departments and consolidate this information into one area. From this, the MAST system is able to produce reports that enable decision-makers to spot problem areas in everything from staff requirements, to service delivery times, to test utilization, to new client business & sales monitoring.

Beginning with the initial test request from the physician and ending with report completion, information is generated and stored in the laboratory information system. MAST is able to retrieve this data, and upon demand, produce reports, graphs, and spreadsheets for decision-makers to analyze everything from service delivery, staffing requirements, and testing accountability. Answers are only several mouse clicks away. MAST is easy to use and has an intuitive Windows based interface; training takes 15 minutes.

What is Drill Down

Drill-down provides a "seamless" ability to macroscopically look at your entire system as well as microscopically view a specific facility, department or end-user within the integrated laboratory delivery system.

From a laboratory management prospective, drill-down provides the unlimited ability to look at staff productivity & testing demands for:

• All combined laboratories within the system
• All combined departments, e.g., Chemistry
• A specific hospital laboratory
• A specific department within a laboratory, e.g., Hematology

From a testing demand prospective, drill-down provides the unlimited ability to monitor service delivery and test utilization by:

• All hospitals within the system
• Specific hospital
• Specific location, e.g., intensive care, clinic
• Specific service type, e.g., Inpatient/Outpatient
• A specific mode, e.g., STAT
• A specific nursing unit or physician

About MAST

The idea for MAST evolved as we searched for better methods to obtain and analyze the wide variety of available data supplied by our clients. Working with numerous clients, we developed an effective information retrieval system, based on several passive interfaces, that produces more meaningful reports, which in turn enabled our clients to make more effective decisions.

In response to numerous requests from our clients, we developed and packaged MAST as an onsite reporting service that is designed to work with the existing Laboratory Information System (LIS).

MAST Specifics

MAST was developed for a Windows based network-operating environment. Both a 32-bit version for Windows NT & ’95, and a 16-bit version for Windows 3.11 are available. Single or multi-user annual unlimited report licensing is available.

MAST can be configured for a stand-alone PC or it can be placed on a server for multiple users. Passive interfaces are used to obtain information from the LIS, FMS, and the staffing schedule.

       A Typical Multi-user Configuration

Available Reports & Charts

Below are some of the available reports & graphs, all of which can be tailored to your specific needs:

• 24 hour test matrix & staffing analysis (day, month, date range, specific day, e.g., all Mondays)
• Individual Employee Productivity
• Multi-entity, facility, department, inpatient, outpatient, outreach drill-down
• On the fly ‘Service Scenario’ creation (flexible, i.e., dates, times & locations)
• Stat compliance with process accountability
• Service & utilization monitoring
• Outreach Sales/Marketing analysis

Available add-on-modules:

• Sales tracking & management
• Customer satisfaction surveys
• Data Warehousing