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| The Dark Report 25 September 2006 | |
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"Middleware Produces Data In Real Time for Lab Managers" |
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By June G. Smart, Ph.D. |
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| Article Overview: | |
| Through client interviews, this article explores the use of middleware software in the clinical laboratory. The use of the MAST business intelligence system and the ORF Tracker are discussed related to their ability to improve operations, service and manage risk. | |
| Article Highlights: | |
| ● "Proven results that helps cut costs, reduce errors and raise quality" | |
| ● "Real time decision support system" | |
| ● "Dashboard summary reports" | |
| ● "Fast access to detailed information about lab work processes" | |
| Client Quotes: | |
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Gerard Clifford, Pennant Laboratories, Wyoming Valley Health Care System |
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| “MAST is very robust. Other systems don’t even come close to what MAST does for us.” | |
| “Dashboard summary reports are invaluable for service issues.” | |
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John Braun, MD Interim Laboratory Director at Maryland General Hospital |
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| "We get a daily understanding what happens in any section of the lab, with any instrument, and even by individual employee” | |
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Inci Hepner, BS, MT(ASCP) QA Coordinator at Maryland General Hospital |
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| “ORF Tracker helped us reduce mislabeled errors by 70%. The reports help us provide targeted education sessions internally and external to the lab.” | |
| Brian Kuske, VP of Ambulatory Services, Swedish Medical Center of Seattle, WA | |
| “In less than nine months we have seen a significant improvement in our 15 performance metrics, including a 40% improvement in test turnaround time.” | |
| If you do not have access to "The Dark Report" click the button below and provide your name and email address. We will forward the article to you in Adobe PDF format. | |
 
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| Copyright © 1999-2003 Management Decision Systems, Inc. Revised: October 28, 2006 |